We know choosing care comes with a lot of questions. Our FAQ page is here to give you clear, honest answers about our services, caregivers, and what to expect along the way. If you don’t see your question here, we’re only a call or message away—because peace of mind should never be hard to find.
We offer compassionate in-home support designed to meet the unique needs of each client. Our services include help with daily activities (like bathing, dressing, and meal preparation), light housekeeping, companionship, medication reminders, and transportation for errands or appointments. Every care plan is personalized, so whether you need just a few hours of support each week or more consistent daily care, we’re here to make home the safest and happiest place to be.
Every caregiver at Miles of Smiles Home Care is carefully selected through a thorough screening process that includes background checks, reference checks, and interviews. We look for more than just experience—we look for compassion, reliability, and a genuine heart for caregiving. Once hired, our caregivers receive training on safety, dignity, and client-centered care, as well as ongoing education to keep their skills strong. Most importantly, we match caregivers with clients based on personality, needs, and preferences—because care works best when it feels like family.
The cost of care depends on the type and number of hours of support you need. At Miles of Smiles Home Care, we create personalized care plans to fit each client’s situation, so you only pay for the services that truly matter to you.
We accept a variety of payment options, including private pay, and long-term care insurance. During your first consultation, we’ll walk you through your options so you can make the choice that works best for your family.
Getting started is simple and stress-free. First, reach out to us by phone, email, or through our website. We’ll schedule a free consultation where we listen to your needs, answer your questions, and learn about your loved one’s preferences. Together, we’ll create a personalized care plan that feels right for your family. Once everything is in place, we’ll carefully match you with a caregiver who fits both your care needs and your personality—because the right connection makes all the difference.
Absolutely. We understand that life changes and so do care needs. At Miles of Smiles Home Care, we offer flexible scheduling that can be adjusted at any time—whether you need to add more hours, reduce care, or make temporary changes. Just let us know, and we’ll work with you to make sure your care plan always fits your family’s needs.
We know how important consistency is when it comes to care. Whenever possible, we match clients with a primary caregiver so that strong, trusting relationships can grow. Sometimes, if your regular caregiver is unavailable, we’ll provide a trusted substitute who has been trained on your care plan and preferences. Our goal is always to make sure you feel comfortable, supported, and cared for—no matter who walks through the door.
Yes, we do. Our caregivers are trained to support clients living with dementia and Alzheimer’s with patience, respect, and compassion. We focus on creating a safe and comfortable environment, maintaining daily routines, and offering meaningful companionship. Just as important, we’re here to support families too—providing peace of mind and guidance through the challenges that memory care can bring.
Miles of Smiles Home Care is proud to serve families across Southern New Hampshire, with our office located in Bedford. We provide care in surrounding towns and communities, ensuring that families in our region have access to compassionate, dependable in-home support. If you’re unsure whether we serve your area, just give us a call—we’re always happy to help.
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